Consulting and Project requests
For any request for quotes, projects, or consulting services, contact us via our web form or schedule an appointment to discuss your needs and obtain a quote.
Technical Support, Emergencies, and VIP Service
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North America Toll Free : 1-855-44-LIBRE (1-855-445-4273) |
Montreal and surrounding areas International: +1-514-880-6322 |
Before any remote assistance request for a desktop computer, please first install RustDesk, free software that respects users and their data.
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- Regular service hours (non-urgent): 9am–5pm Eastern Time (Toronto/North America), business days; response time: 24 to 48 hours or less
These requests correspond to maintenance and service activities on networks and office environments. These activities are usually scheduled and planned in advance at specific dates and times, during our service hours. - Urgent or VIP requests (clients only) – 24h/7d (prepaid or existing clients); response time: 4 hours or less
These requests correspond to planned or unplanned maintenance and service activities, during or outside our service hours. These requests are usually billed at double the regular rate.